Core Functionality

Concordia's functionality has been designed to support all core business and clinical processes for community and residential care service providers.

• Patient / client administration - record and manage patient / client administrative details, including location, services used, contracts, contacts, movements and waitlists.
• Care delivery - plan, deliver, monitor and record care activities at a range of locations.
• Workforce management - manage dynamically the resources required to deliver care, ie calendars, rosters, booking/ scheduling, equipment, timesheets.
• Financial management and back office - manage your facility, produce reports, invoices and financial management information based on service activity; manage equipment; purchase goods and services; and comply with external legislation.
• Reporting - Concordia generates a range of automatic and configurable reports

In addition, Concordia’s "client and family access" enables patients and their families to access all information needed to participate fully in the care process.